DO not GO HERE! DO NOT BRING CHILDREN HERE ESPECIALLY!! I want you to know,  THEIR claims department denied me the support I was promised by THEIR management of babylon lanes, sunrise highway.  ABOUT 5 MONTHS AGO, THIS place had several parties going on and when I walked in, saw the children chaotically running all over, across lanes, tackling others down, amongst many other things. NOT ONE CHILD WAS IN THEIR ASSIGNED LANE. My first thought was, where is all the staff? Why isn't any staff member walking around to manage the parties? It is not my job to yell to other parents to manage their child or yell at anyone's children to stop all this chaos and behave.  Within ten minutes I arrived,  we went on the alley floor to begin bowling.  I turned around,  not 1 yard away, and my daughters were standing watching,  when a bigger kid swung their ball and split open my daughter's chin. I was just hanging their coats on the hook with reach of my children. It was so loud and crazy thst I did not want to group with the parents above talking. I heard crying and turned around to see blood all overmy crying daughter. I looked all over to find staff support, only to find them all talking at the front desk but nowhere on the surrounding chsotic floor. They gveme all their information snd promised the bowling alley would compensate for my medical. So, I rushed her to the hospital, and she got 6 stitches.  I had to mske follow up calls to the alley to get to the right people to address the situation. No district Manager called tosee how my daughter was. Disgusting ! So, I sought legal advice after in fear that the promise of the bowling alley promise to take care of my medical costs wouldn't be honored.  The lawyer accidentally jumped on the case, but I asked them to hold off to at least give them the chance to make right as promised. I also held back on writing reviews of the situation and the management of this day, because I thought I'd be taken care of as an apology of their managerial neglect.  Let me say, I've been to other bowling parties,  like Centereach,  where there are 2 assigned staff to each party to oversee parties.  This place had no such protocol in place.  Also, if parents are to be right next to each child or full responsibility for an accident injury, then provide waivers to set this so. They DID NOT! I recently had this case looked into by their claims department,  who are trying to deem this fault all on me. I think NOT. With that being said,  I've tried to call back, claim manager John, but no response.  I feel I do NOT matter and nor does my daughter as well as the promise.  I had a 2,000 dollar hospital bill and 50 dollar office bill for stich removal that I was looking for compensation. The bowling alley promise me and never gave!